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09/03/2008 NORTHBROOK, Ill. -
Allstate (NYSE: ALL) has set up 14 Mobile Response Units in Louisiana, Mississippi, Alabama and Texas to help policyholders affected by Hurricane Gustav begin the claims process as soon as possible. The self-contained, specially-equipped units are staffed with members of the Allstate National Catastrophe Team to assist policyholders in the areas hardest hit by Hurricane Gustav.
The current Allstate Mobile Response Unit locations as of September 3, 2008 are listed below. The locations of these units are subject to change. For an updated list of locations visit www.allstate.com/catastrophe/Mobile-Response-Units.aspx
Louisiana |
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Baton Rouge - Home Depot 10300 Coursey Blvd Baton Rouge, LA 70816 |
Lafayette - Lowe's 120 E. Gloria Switch Lafayette, LA 70507 |
Slidell - Home Depot 143 N. Shore Drive Slidell, LA 70460 |
Baton Rouge - Auto Drive-In 3636 S. Sherwood Forest Baton Rouge, LA 70816 |
New Iberia - WalMart 1205 E Admiral Doyle Dr New Iberia, LA 70560 |
Metairie - Lowe's 3640 Veterans Memorial Parkway Blvd Metairie, LA 70002 |
Shreveport - Home Depot 110 E Bert Kouns Industrial Lp Shreveport, LA 71106 |
Alexandria - Lowe's 3201 Industrial Street Alexandria, LA 71301 |
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Mississippi |
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Jackson/ Madison - WalMart 127 Grand View Blvd Madison, MS 39110 |
Biloxi - Home Depot 1680 Elizabeth Blvd Biloxi, MS 39532 |
Hattiesburg - Home Depot 4100 O'Ferrell Street Hattiesburg, MS 39402 |
Texas |
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Houston - WalMart 10750 Westview Drive Houston, TX 77043 |
Dallas/ Irving - WalMart 1635 Market Place Blvd Irving, TX 76063 |
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Alabama |
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Mobile - Home Depot 851 Montlimar Ave Mobile, AL 36609 |
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Hours of operation for all the Mobile Response Units are Monday through Friday, 8 a.m. to 6 p.m., and Saturday and Sunday, 8 a.m. to 5 p.m.
Mobile Response Units are specially outfitted motor homes staffed with claims personnel to help Allstate policyholders affected by a catastrophic event file claims and answer questions. The units are equipped with satellite phones, computer jacks, data lines, FAX and copiers. Catastrophe claims personnel from across the country will be on hand to assist policyholders in processing their claims. .
Allstate policyholders whose homes or automobiles have been damaged or destroyed by the recent storm can contact Allstate by calling 1-800-54-STORM, visiting a Mobile Response Unit, or logging onto Allstate.com.
Preparing for Hanna
While Allstate continues helping its policyholders impacted by Hurricane Gustav, the company is also preparing for the U.S. landfall of Tropical Storm Hanna.
Allstate has prepositioned 6 Mobile Response Units strategically placed near the anticipated impact areas, with additional units on stand-by. There are also 1000 dedicated National Catastrophe Team personnel ready to respond. .
Additional disaster-related information can by obtained by contacting your local Allstate agent, visiting our catastrophe information center at www.allstate.com/catastrophe/hurricane.aspx or visiting our YouTube™ site at www.youtube.com/allstate. The sites contain useful information and tips on what to do before, during and after a catastrophe.
As the storm approaches, people should remember that preparations taken now can help to make recovery easier:
Getting Ready for the Storm:
-- Always listen to and obey authorities if they advise you to leave your home, and tell your neighbors where you will be going (exchange contact information).
-- Respect law enforcement decisions on when you are allowed to return home.
-- Collect all your important papers and documents. This includes banking, and financial information, as well as your bills and checkbook.
-- Think carefully about what items are easily replaceable by insurance and what items are not, like family heirlooms, keepsakes, and pictures.
-- If you don't have an up-to-date home inventory, walk through your home with a video or still camera. At the same time, make a list of what items you want to take, and have room to take, during an evacuation. An inventory can help facilitate the claim process after the disaster passes.
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate®" slogan, Allstate is reinventing protection and retirement to help individuals in approximately 17 million households protect what they have today and better prepare for tomorrow. Customers can access Allstate products and services such as auto insurance and homeowners insurance through approximately 14,700 exclusive Allstate agencies and financial representatives in the U.S. and Canada, or in select states at allstate.com and 1-800 Allstate®. Encompass® and Deerbrook® Insurance brand property and casualty products are sold exclusively through independent agents. The Allstate Financial Group provides life insurance, supplemental accident and health insurance, annuity, banking and retirement products designed for individual, institutional and worksite customers that are distributed through Allstate agencies, independent agencies, financial institutions and broker-dealers. Customers can also access information about Allstate Financial Group products and services at myallstatefinancial.com.
Contact:
Rich Halberg
(847) 402-5600